Science/High-Tech

Many customers contact companies by phone for their various concerns. However, most companies often find it difficult to automatically satisfy their customers over the phone. This is where a call centre software becomes the ideal solution to overcome these difficulties. In the following article, we will explain the advantages of call centre software and how it works.  What do I need to know about call centre software ?    Call centre software is a communication solution that allows companies to better manage inbound and outbound calls, regardless of the interaction channels. With the help of this Customer Service Software, companies can strengthen their relationships with customers, but also make collaboration with its agents more efficient. Further, such software makes...

Eco Science Solutions Inc., a company vertically focused on consumer engagement and enterprise software provider announced that the company entered a Board Advisory Agreement in which A. Carl Mudd has agreed to serve as the Board of Directors of the company as Ombudsman for the company under Rule 53 of the Federal Rules of Civil Procedure. This, to the order and judgment in the settlement of a lawsuit titled In re Eco Science Solutions Inc. Shareholder Derivative Litigation Lead Civil No. 1:17-cv-00530-LEW-WRP (D Haw.).  Responsibilities of A. Carl Mudd Mr. Mudd will chair meetings of the companies board as part of his responsibilities, including that of shareholders and executive sessions of the board. He will also serve as a formal liaison between the company’s senior management and...